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The process of ticket repersonalization has been agreed for the following events:
Arctic Monkeys @ Arena Pula - 16/08/2022
Tame Impala @ Arena Pula - 17/08/2022
Repersonalization (change of names) is possible only in the case of an obvious spelling mistake in the first/last name or in the case where you exchange only the first name, the surname stands the same (etc. Ivan Horvat changes his ticket to Katarina Horvat).
It is not possible to change the ticket to a completely different last name.
In case of inability to attend the concert for any reason, the customer can request a refund.
REPERSONALIZATION AND REFUNDS ARE ONLY POSSIBLE UNTIL 05.08.2022.
The request for repersonalization or refund must be sent to info@eventim.hr by August 5, 2022.
In the request, it is necessary to specify the order ID or attach a picture of the tickets with a visible barcode.
It is necessary to specify the desired change/reasoning.
The request must be sent from the email address associated with the order.
